Be a Legend

This career ain’t for the ordinary.

Service Legends is a world-class provider of residential home HVAC services with extraordinary people. Our duty is to improve the comfort and peace of mind of our customers by providing legendary customer service with excellent results.

When we are looking for new team members, we want Legends who believe and practice our core values of service, enthusiasm, integrity, honesty, and teamwork.

View Openings

Apprenticeship Program

Credentials

1

Drug Free

All chosen candidates must pass a pre-employment drug test. We also randomly test our team every month.

2

Clear Background

We conduct an extensive, nationwide background check before hiring.

3

Clean Cut

To be a Legend, you must be a clean-cut professional with no visible tattoos.

4

Tobacco Free

Our team does not use tobacco in or around vehicles, buildings or clients' homes or our service is free.

5

Excellent Communicator

We want people who can talk the talk. Everyone on our team needs to possess excellent communication skills.

6

"Whatever It Takes" Attitude

Each team member must do whatever it takes to have each client say, "I love those guys!"

Be a Legend

We provide top pay and Fortune 500 Benefits and offer a $2,500 signing bonus for experienced HVAC professionals.

We hold our Home Comfort Heroes to the highest of standards. Our clients trust our expertise and professionalism as they allow us to come into their home.

Service Legends is honored to have our very own federal and state-approved apprenticeship program for the positions of Maintenance Technician and HVAC Installation Technician.


Current Job Listings

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Below is a list of the current openings with our company. Click on the job title to learn more about the opening.

Air Duct Technician ($1,000 Sign on Bonus)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $20

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a heating and cooling company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What It's Like to Work at Service Legends

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

So what does an Indoor Air Quality (IAQ) Specialist do? In a nutshell, their essential function is being primarily responsible for conducting source removal (commonly known as duct cleanings), installing indoor air quality products (humidifiers, UV lights, HEPA filters, etc.) and performing minor duct modifications. You'll work as a 2-person team to provide timely, accurate and cleanly service to customers in accordance with company standards and procedures.

Essential Job Functions

  • Perform duct cleanings and source removal services for residential housing. This includes cleaning the blower motor and coil, and sanitizing all ductwork
  • The ability to understand, explain and install all IAQ products; including but not limited to humidifiers, UV lights, and HEPA filters
  • Understand the fundamentals of airflow and how to properly install ductwork
  • Maintain a high standard of clean-up before leaving any job site. Be sure that all necessary touch-up work and clean-up is completed before leaving the job site
  • Working as a team with the crew helper to get the job done professionally, efficiently and in a safe manner
  • Responsible for the vehicle upkeep, record logs and driving of vehicle; valid driver's license required
  • Other duties may be assigned

Essential Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • High School diploma or equivalent
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Previous experience with construction calculations, pressures, temperatures and measuring square footage for calculations preferred.
  • Computer Skills: To perform this job successfully, an individual should have the ability to accurately record progress, notes and instructions in software; utilizing an iPad.

Preferred Qualifications:

  • Previous HVAC experience
  • Basic sheet metal knowledge

Physical Demands / Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions, extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts, outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation

  • Starting wage of $20 per hour (DOE) + Bonus/Incentives
  • Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends
  • Sign on Bonus: $1,000 upon hire

Rewards & Benefits

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

At-Will Employment: your employment will be as an "at will" employee and you will not be covered under an employment contract or guarantee. Your employment can terminate at any time with or without cause and with or without notice. Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.



Residential Energy Auditor/Rater

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $26-$33 - Hourly
  • Are the phrases "thermal envelope" "blower door" and "R-Value" familiar to you?
  • Do you want to troubleshoot issues to help ensure clients are happy and comfortable in their own home?

Want to know more? Read on! We know, we know... it's a lot of words...keep reading!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

Our Residential Energy Specialist duties and responsibilities are to model and execute our home performance division to improve residential home efficiency, comfort, and health. You will provide knowledge to our clients, troubleshoot and problem solve their comfort issues by performing blower door tests to identify thermal envelope challenges.

Essential Job Functions

  • Perform home energy assessment, including evaluating air sealing, duct sealing, thermal imaging scans, and heat loss by performing blower door testing and other evaluation measures
  • Gather information to determine energy use, energy loss, and potential energy savings in residential homes
  • Explain advantages of energy conservation to clients regarding the cost effectiveness and savings potential
  • Keep open communication with homeowners through email, phone calls, and text; answer their questions and concerns as soon as possible
  • Coordinate with mission control to properly set up sales leads
  • Ensure clarity of instructions ensuring the weatherization measures are performed accurately, completely, and in a timely manner
  • Assist with reviewing work performed to include air sealing, proper placement of insulation, and all other work
  • Design training systems around best practices to train additional technicians
  • Communicate with technicians and sales advisors for upcoming leads
  • Provide consistent training to service teams on identifying thermal envelope challenges
  • Provide technical training to client care reps, inside sales, outside sales, and service
  • Communicate options to clients for their home performance needs after their assessment by following Service Legends' communications process
  • Give clients the power to choose what's best for their family's safety and comfort
  • Maintain truck to be neat and clean on the inside and outside
  • Demonstrate accuracy and thoroughness in all aspects of the position
  • Show ability to make timely decisions in the best interest of the client and company
  • Conduct all work with a Safety-First mentality
  • Drive company vehicle to and from each assigned job
  • Other duties assigned by manager

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Qualifications:

  • High School Diploma or GED Equivalent
  • 2+ years of experience
  • RESNET HERS Rater Certification, BPI-Building Analyst, OR Energy Auditor Certifications
  • Computer Skills: Must be able to use and navigate an iPad, ensuring proper notes, pictures and job information is accurately recorded
  • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization. Must be able to read, write, speak, and comprehend English.
  • Physical Requirements: Ability to work at heights and on ladders, lift 75lbs, work in confined spaces of attics, basements, and have a valid driver's license

Preferred Job Qualifications

  • College Degree or Technical School Training
  • HVAC Knowledge
  • Sales experience

Compensation:

  • Starting wage of $26.00-$33.00 per hour (DOE) + Bonus/Incentives
  • Hours: 7am-5pm (flexible start and end times depending on business needs)
  • Days: Monday - Friday; occasional weekends depending on business needs

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.

We are an Equal Opportunity Employer; women and minorities are encouraged to apply.



Residential HVAC Apprentice

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $16.50-$33 - Hourly

Do you want to be a part of a team that genuinely cares about helping others?

Do you want to get recognized and rewarded for your hard work?

If you have all your ducts in a row, we need to talk!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. They must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. Service Technicians must also be comfortable asking for money and deliver excellent communication skills.

Essential Job Functions

  • Perform proper maintenance on heating and air conditioning systems that prevents systems from breaking down and provide safety and comfort for our clients.
  • Communicate options to clients for maintenance, repairs, replacement and indoor air quality by following Service Legends' communications process.
  • Give clients the power to choose what's best for their family's safety and comfort.
  • Maintain truck to be neat and clean on the inside and outside.
  • Drive company vehicle to and from each assigned job
  • Maintain accurate inventory.
  • Demonstrate accuracy and thoroughness in all aspects of position.
  • Show ability to make timely decisions in the best interest of the customer and company.
  • Conduct all work with a Safety First mentality.
  • Refer to Career Handbook regarding position level accountabilities.

Essential Job Requirements

  • To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • High School diploma or equivalent
  • Excellent customer service skills
  • Basic mechanical aptitude
  • Basic computer skills
  • The ability to use various hand and power tools common to trade
  • The ability to learn through observation and hands on experience
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Preferred Qualifications

  • 1 year of HVAC experience
  • Basic sheet metal experience
  • Basic Indoor Air Quality (IAQ) knowledge and experience
  • NATE certifications
  • Sales experience
  • Excellent selling, communication and negotiation skills
  • Skill in performing routine manual labor

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

  • Starting wage of $16.50 - $33.00 per hour (DOE) + bonus & incentives
  • Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


IND02




Customer Service Representative

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $18-$25 - Hourly

***MUST LIVE IN DES MOINES, IOWA AREA***

Do you feel best when you help others? You're not afraid to go the extra mile to help people, you'd even go as far to say that it's your "calling" (see what we did there?). Whether it's reaching out to another department for answers or taking the time to talk to a nervous customer over the phone, you just want to make a difference for someone!

Are you good at making people comfortable? You'll be the first person people talk to when they call in for help, and often, they're stressed out and scared about the problems with their heating, air, or plumbing. You'll be great at helping them realize everything is under control and we're here to help!

If you answered yes, hold the phone! We need to talk.

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

The primary goal is to ensure 100% client satisfaction by owning each client and ensuring they are served. Our Customer Service Representative is responsible for taking incoming client calls for service and scheduling. In addition, this position is required to make outbound calls to club member and non-club member clients to ensure that 3 calls are ran each day per technician. The Customer Service Representative should expect to have an average of 90 calls per day, both incoming and outbound. This role is responsible for accurate scheduling and performing backup duties for dispatching, debriefing, and Sales Lead Coordination. The Customer Service Representative will work from home 90% of the time and is required to come into the office as needed.

Essential Job Functions

  • Receive incoming service and maintenance calls from clients
    • Confirm service-related appointments for the following day
    • Schedule club member visits as directed
    • Make sure each technician has 3 calls scheduled per day
    • Build value with current club members to maintain renewal rate
    • Perform outbound calls to non-club member clients
    • Accurately build service-related calls
    • When directed, prepare and complete written client communications
    • Demonstrate accuracy and thoroughness in all aspects of position
    • Show ability to make timely decisions in the best interest of the customer and company

Essential Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

    • High School diploma or equivalent
    • 2 years of customer service experience
    • 1 year of call center experience

Preferred Qualifications:

    • Associate degree or higher
    • Experience with position that is 70% phone time
    • Must have excellent phone etiquette and have the ability to manage multiple telephone lines in a professional and positive manner
    • Must be able to effectively prioritize and organize daily job duties
    • Must be able to accurately enter order information, including updating of customer accounts, telephone, and contact numbers
    • Extremely high attention to detail is required
    • Computer Skills: Must be proficient in Microsoft Excel and Microsoft Word; experience with Service Titan software preferred
    • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization; Must be able to read, write, speak, and comprehend English
    • Mathematical Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations

Compensation & Hours

    • Starting wage of $18.00 - $25.00 per hour (DOE)
    • Hours: 10:00 a.m. - 7:00 p.m. (flexible)
    • Days: Monday - Friday
    • 4 week Training Monday - Friday 8:00am - 5:00pm
    • Work from home (must live in the Des Moines Metropolitan area due to onboarding & in-person trainings)

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins. Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.



Experienced Plumbing Technician ($1,000 Sign On Bonus)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $21.45 - $35.00 - Hourly

Do you love plumbing but you don't make the money you deserve?

Would you like to make $90,000 to over $150,000?

Does the thought of creating a legacy and paving the way for all plumbers to come excite you?

If you answered yes, let it sink in- keep reading. Now is the time to apply to be one of our first ever Plumbers!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company (plumbing coming soon!) doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

Plumbing Technicians will be responsible for all aspects of the installation, maintenance, inspection, operation, and repair of the plumbing systems in residential homes. This includes installing and repairing sinks, water heaters, toilets, other plumbing fixtures, cleaning drains, as well as appliances including dishwashers and garbage disposals. You will accurately diagnose plumbing problems and communicate with clients the options and upgrades that increase safety and enhance the quality/health of life for homeowners.

Essential Job Functions

  • Complete plumbing, drain cleaning and other related in-home, service calls
  • Wear floor savers while in the client's home and maintain a neat work area when performing a repair or scheduled service
  • Always explain to the client what service you are performing and give exact prices & gain approval before doing the work
  • Establish customer rapport to sell the right products and services for the client's needs and wants
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Explain the club memberships to the client, giving them an opportunity to join
  • Show yourself as professional and knowledgeable to win new referrals and repeat business
  • Maintain your truck so that it is always neat and clean on the inside and outside
  • Work alongside Customer Service and Dispatch team to ensure overall success of the business
  • Be accurate and timely with invoices, timecards, curbside feedback, checklists, and option sheets
  • Maintain a clean, organized accurately inventoried truck
  • Always be safety conscious both on the job and while driving
  • Drive company vehicle to and from each assigned job
  • Participate actively in all training exercises, morning meetings and retreats
  • Train and mentor apprentices to ensure quick, accurate repairs and installations

Essential Job Requirements

  • To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • 1+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration
  • Strong customer service and interpersonal communication skills
  • Ability to provide repair versus replacement options to customers
  • Knowledge of drain machines, camera, and locator equipment
  • Knowledgeable and skilled in the safe use and maintenance of required tools
  • High School Diploma or GED
  • Basic computer skills, ability to use an iPad to document work
  • Ability to speak, read, and write fluently in the English language

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours:

  • Starting wage of $21.45 - $35.00 per hour (DOE) + Bonus & Spiffs
  • Sign On Bonus: Up to $1,000 sign on bonus depending on experience
  • Hours: 7:00 a.m. - 5:00 p.m. or 11:00 a.m. - 8:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.

We are an Equal Opportunity Employer; women and minorities are encouraged to apply

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.



Experienced HVAC Technician

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $24.75-$33.00 - Hourly

Do you want to be a part of a team that genuinely cares about helping others?

Do you want to get recognized and rewarded for your hard work?

If you have all your ducts in a row, we need to talk!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. They must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. Service Technicians must also be comfortable asking for money and deliver excellent communication skills.

Required Qualifications:

  • High School diploma or equivalent
  • 2+ years of HVAC experience

Preferred Qualifications:

  • Excellent customer service skills
  • NATE certifications
  • Sales experience
  • Basic sheet metal experience
  • Basic Indoor Air Quality (IAQ) knowledge and experience
  • Excellent selling, communication, and negotiation skills
  • Basic mechanical aptitude
  • Basic computer skills
  • Skill in performing routine manual labor
  • The ability to use various hand and power tools common to trade
  • The ability to learn through observation and hands on experience
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

  • Starting wage of $24.75 - $33.00 per hour (DOE) + bonus & incentives
  • Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

Don't Live in Des Moines? Here's why you should!

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


IND02



Purchasing and Delivery Manager

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $65,000-$75,000 - Salary

Are you a great team player? Do you find it more rewarding to celebrate successes of your team rather than your own?

Do you get a rush from fast-paced jobs? Do you like knowing what you do is important?

We know you have an eye for details. Can you see the opportunity ahead of you?


Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What It's Like to Work at Service Legends

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

The Purchasing and Delivery Manager is responsible for managing the purchasing and delivery operations for Service Legends. The responsibilities include purchasing, delivery, maintaining truck stock, warehouse maintenance, warehouse inventory counts, fleet management and following the cultural accountabilities and team rules.

Essential Job Functions

  • Responsible for all parts and equipment acquisition and delivery as well as returns
  • Ensure timely warranty processing and tracking
  • Coordinate with Installation Manager and sales team to prepare materials for jobs
  • Order material and equipment and maintain adequate stock in the warehouse and on the trucks
  • Physical inventory (truck and warehouse)
  • Ensure all materials and equipment for jobs are ordered
  • Ensure all jobs are staged and holding for parts jobs are processed
  • Ensure all technicians have what they need for their jobs
  • Order and assist with Employee Purchases
  • Ensure accurate job costing in computer systems
  • Manage Delivery Drivers and Purchase and Delivery Coordinator
  • Partner with internal individuals and teams to resolve client concerns, subcontractor management
  • Partner with Accounting to resolve discrepancies on invoices
  • Fleet Management: set up of vehicles, inspection, repairs and routine maintenance, communicate fleet needs, communicate with insurance agency and report on all fleet expenses
  • PO Management
  • Vendor management
  • Tracking of tools and equipment loaned out to technicians or clients
  • Assist in Pricebook maintenance
  • Answer dedicated phone line and assist technicians with requisition requests and inquiries.
  • Operate forklift and various motor vehicles as needed
  • Maintain safe and clean work environment by keeping shelves, returns, holding for parts, and workstations neat; maintaining clean staging area; complying with procedures, rules, and regulations
  • Clean and maintain warehouse and facilities including dumpster management, property and building and other areas as assigned
  • Operate within standard operating procedures (SOP's)
  • Other duties as assigned

Essential Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

  • High School diploma or equivalent
  • Minimum of 3 years prior experience managing Purchasing and/or Warehouse Department
  • Strong communication skills, the ability to lead a team, and sound decision making
  • Apply sound communication and motivational techniques in leading, supervising, coaching. and disciplining associates
  • Maintain a positive and results-oriented work environment in the warehouse
  • Physical Demands: While performing the duties of this job, the person is frequently required to traverse throughout the warehouse, office, and outside while operating a forklift, pallet jack, motor vehicle, and occasionally computer or other office equipment. Occasionally ascends/descends stairs to access attic storage. Frequently moves objects weighing up to 50 pounds. Must be able to identify and inspect equipment and parts. Prolonged periods of sitting at a desk and working on a computer.
  • Work environment: While performing the duties of this job the noise level is usually moderate. Occasionally requires exposure to outdoor weather conditions. Must maintain confidentiality with customer information.

Preferred Qualifications

  • Knowledge of HVAC and Plumbing parts knowledge
  • Previous experience with Service Titan
  • Previous experience with QuickBooks
  • Vendor price negotiation experience

Compensation

  • Starting Salary: $65,000 - $75,000 Depending Upon Previous Experience and Knowledge
  • Hours: 8:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday through Friday

Rewards & Benefits

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.



Purchasing and Delivery Coordinator

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $18-$22 - Hourly

Does knowing that people depend on you help motivate you and gives you a great sense of job satisfaction?

Do you get a rush from fast-paced jobs?

Want to know more? Read on! We know, we know... it's a lot of words... keep reading!


Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.


What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.


Are You the Next Legend?

Our Purchasing & Delivery Coordinator duties and responsibilities are to help coordinate orders for our technicians in a timely manner and making sure all inventory is accurate and up to date. If we didn't have people like you, we wouldn't be able to provide same-day service to our clients. You're important! You will keep a clean and organized warehouse to easily keep track of inventory. You may have to show someone else how to do something here and there, but you aren't going to have to lead training or speak in front of a crowd.


Essential Job Functions

  • Load and unload trucks, inspect products for defects and damages
  • Answer dedicated phone line and assist technicians with requisition requests and inquiries.
  • Prepare orders by processing requests and supply orders as well as any returns or warranty items; pulling materials; packing boxes; placing orders in appropriate area
  • Responsible for ensuring accurate shipping and receiving of packages including reconciling packing slips and invoices
  • Responsible for inventory control and quality control
  • Operate forklift and various motor vehicles
  • Stage material and/or equipment for jobs
  • Deliver parts and equipment to jobsites as needed
  • Order parts and equipment from various Service Legends vendors
  • Create and maintain purchase orders, ensure completed paperwork is submitted and entered in databases accurately
  • Partner with Accounting to resolve issues with purchase orders
  • Able to work with internal departments to resolve customer concerns
  • Maintain safe and clean work environment by keeping shelves, returns, holding for parts, and workstations neat; maintaining clean staging area; complying with procedures, rules, and regulations
  • Clean and maintain warehouse and facilities and other areas as assigned
  • Operate within standard operating procedures (SOP's)
  • Other duties as assigned

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Minimum Job Qualifications:

  • High School Diploma or GED Equivalent
  • Experience handing phone calls, orders taking & placing in a fast-paced working environment
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with proven ability to meet deadlines
  • Proficient with computers and various software including Microsoft Suite
  • Ability to exercise courtesy and ethics when dealing with vendors, team members, and clients
  • Physical Demands: While performing the duties of this job, the person is frequently required to traverse throughout the warehouse, office, and outside while operating a forklift, pallet jack, motor vehicle, and occasionally computer or other office equipment. Occasionally ascends/descends stairs to access attic storage. Frequently moves objects weighing up to 50 pounds. Must be able to identify and inspect equipment and parts. Prolonged periods of sitting at a desk and working on a computer.
  • Work environment: While performing the duties of this job the noise level is usually moderate. Occasionally requires exposure to outdoor weather conditions. Must maintain confidentiality with customer information.

Preferred Job Qualifications

  • Previous experience with Service Titan
  • Previous HVAC knowledge (highly preferred)
  • Previous work in a warehouse environment
  • Forklift experience and/or training

Compensation:

  • Starting wage of $18.00 - $22.00 per hour (DOE) and knowledge
  • Hours: 7:00am - 4:00pm
  • Days: Monday - Friday

Rewards & Benefits

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.


It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


We are an Equal Opportunity Employer; women and minorities are encouraged to apply.



Experienced Residential Electrician

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $33.00 - $40.00 - Hourly

I feel a spark between us, I think you should join our team!

Do you want to be a part of a Brand New electrical division within a company?

Do you want to Blaze a trail for all future electricians and leave a lasting legacy?

It's an exciting time to join Service Legends and you could be one of our First Electricians! Do you have what it takes?

Want to know more? Read on! We know, we know... it's a lot of words... keep reading!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

As an Electrician, you'll work closely with our installation and plumbing teams. You'll perform residential service work, no new construction. You're great at working on your own, but you also love getting to work with a team! One of the best feelings in the world to you is feeling useful. You'll be interacting with clients who have been dealing with broken air conditioners, furnaces, and various other home comfort equipment. They're making a big investment! It's important that you're good at communicating with clients when they're stressed out. You can help them see they're in good hands and you're here to help save the day! When you're a Service Legends Electrician, you'll be valued for the talent you bring!

Essential Job Functions

  • Install, reconnect, and upgrade electrical service to heating and air conditioning equipment, as well as water heaters
  • Serve clients by analyzing work orders, following a daily travel schedule, listening to client concerns, performing designated work, and proactively solving problems
  • Maintain your truck inventory
  • Troubleshoot & diagnose residential electrical issues
  • Provide the best customer service possible to our clients
  • Adhere to local and state codes
  • Install and maintain wiring, control, and lighting systems
  • Drive company vehicle to and from each assigned job
  • Identify, repair, or replace wiring, equipment, or fixtures using testing devices, and various tools
  • You'll maintain high client satisfaction rating and promote Service Legends' maintenance membership program

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • At least four (4) years of electrical experience
  • Exceptional customer service skills
  • Proven leadership ability
  • Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
  • Committed adherence and enforcement of the company's core values and core purpose
  • Intermediate computer skills
  • Excellent oral and written communication, interpersonal, and presentation skills
  • Valid driver's license with clean driving record
  • Ability to fluently speak, read, and write in the English language

Preferred Qualifications:

  • Journeyman License
  • Experience in residential service work highly preferred, but we will train the right candidate
  • Possess all necessary tools to fulfill job duties
  • Excellent customer service skills
  • Excellent selling, communication, and negotiation skills
  • Basic mechanical aptitude
  • Basic computer skills
  • Skill in performing routine manual labor
  • The ability to use various hand and power tools common to trade
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Compensation & Hours:

  • Starting wage of $33.00 - $40.00/per hour + Bonus & Spiffs
  • Annual compensation for use of Master's License (if obtained)
  • Annual profit-sharing bonus based on company performance
  • Potential to make over $120,000 annually
  • Hours: Monday-Friday 7:00am-5:00pm (depending on business needs)

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.

We are an Equal Opportunity Employer; women and minorities are encouraged to apply.


IND01



Delivery Driver ($1,000 Sign On Bonus)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $16.50 - Hourly

Do you love to drive?

Does working independently fuel you?

Do you want to be part of a team that genuinely cares about helping others?

Do you want to get recognized and rewarded for your hard work?

If you answered yes, pump the brakes! We need to talk. Service Legends is looking for someone like you as our Delivery Driver!

Think you can deliver the goods? Keep reading!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

Our Delivery Drivers provide excellent customer service through the safe and efficient delivery of parts and products to our field team using a company provided vehicle. Drivers are also responsible for the cleanliness of delivery vehicles as well as observing company safety procedures. You will ensure efficient deliveries by quality checking orders that ultimately gets our products in the hands of our field team in the most efficient way.

Essential Job Functions

Drivers will also assist with shop needs during slower times. This could include things such as:

  • Fulfilling material restocks for our Install and Service technicians
  • Checking in/putting stock orders away
  • Assist with checking in and staging install equipment
  • Checking in and testing company assets/tools
  • Assisting with inventory physical counts
  • Building maintenance and cleaning (cardboard, copper recycling, emptying trash, sweeping, replacing bulbs, general cleanup)

Essential Job Requirements

The requirements listed below are representative of the knowledge, skills, and ability required to be successful in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • Must have a valid driver's license with an acceptable motor vehicle record (MVR) per department & insurance standards
  • Excellent customer service skills
  • Must be able to lift 75 lbs.
  • Must be able to drive and sit for long periods of time; including 1.5 hours at a time (we provide service within a 60-mile radius)
  • Must be able to speak and read English fluently

Physical Demands / Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds

The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

  • Starting wage of $16.50 per hour
  • Sign On Bonus: $1,000 paid within your first two paychecks
  • Hours: 9:00 a.m. - 6:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.




Senior HVAC Technical Advisor

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $33 - Hourly

Are you known as the technical guru on your HVAC team?

Do you get excited about hands on teaching and training?

Do you take pride in your trade, knowing that you can diagnose and repair anything?

Want to know more? Read on! We know, we know... it's a lot of words... keep reading!


Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

Our Sr. Technical Advisor is our field technical GURU. Your high mechanical aptitude will bring you success whether you're running a call on your own or training and coaching technicians out in the field. You understand the importance of helping to create raving fans with every client experience by fixing it right the first time!

Essential Job Functions

  • Accurately diagnose the reason for the job and take extra care in ensuring the technical solution does not result in a second callback
  • Perform warranty and holding for parts accurately and efficiently
  • Mentor and build confidence in technicians
  • Train and mentor apprentices in the field to ensure quick and accurate repairs and installations
  • Communicate options to the client to help prevent further breakdowns, extend the life of their system, and reduce their energy bill
  • Educate and assist clients in choosing the best finance options and maintenance plans
  • Explain replacement opportunities for aging, inefficient, or underperforming systems
  • Empathize and reassure clients confidence in the corrective repair
  • When leading a call or riding along, conduct technical training with the technician
  • Coach on client communication after each call with the technician
  • Compete detailed reports on any callbacks and submit to Service Manager weekly
  • Participate in cultural trainings and bring stories into the topics when applicable
  • Connect the cultural training of value, purpose, and soft skills into the field to re-enforce Service Legend's culture
  • Work with team leads, trainers, and Service Manager to re-enforce the Service Legends communication process
  • Deliver above and beyond service on every call

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Job Qualifications:

  • High School Diploma or GED Equivalent
  • HVAC Journeyman License
  • 5+ years HVAC Field Experience
  • Strong verbal and written communication
  • Highly organized
  • Physical Demands: The job occasionally requires extensive standing, bending, kneeling, and reaching. May include exposure to various weather conditions and uncomfortable positions.
  • Mental Demands: Must be able to perceive and distinguish emotions, as well as deal with adversarial confrontations. Requires an ability to concentrate and prioritize multiple tasks at once. Conscious attention to detail is required to safely perform tasks.
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Computer Skills: To perform this job successfully, an individual should have the ability to accurately record progress, notes, and instructions in software; utilizing an iPad
  • Communication Skills: Ability to establish customer rapport. Show high integrity with advanced social skills and make solid connections with team members and clients

Preferred Job Qualifications

  • Less than a 2% callback ratio (please provide documentation if possible)
  • Previous coaching and mentoring experience in the field
  • Customer service experience

Compensation:

  • Starting wage of $33.00 per hour + Bonus/Incentives
  • Hours: 8:00 a.m. - 5:00 p.m. (flexible start and end times based upon business needs)
  • Days: Monday - Friday (Occasion weekends depending on business needs)

The "Goodies"

As well as very competitive salaries, we offer you a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: We have industry leading Medical, Vision, & Dental Insurance that you won't find at any other Home Service Company. We provide Life Insurance that is 100% paid by Service Legends with the ability to add on. We offer Short- & Long-Term Disability that is 100% paid by us!
  • Time Off: We offer a generous time off package that includes up to 5 weeks of PTO, and we recognize 8 paid holidays.
  • Wellness: Our employees are our #1 asset, and we want to make sure YOU are taken care of mentally, physically, and financially. We offer Employee Assistance Programs, Financial Assistance Programs, Wellness Programs, Family Care Assistance, and yes - Pet Care Assistance (fur babies are family too!).
  • Why We Are Better: We want you to grow personally and professionally, so we offer a 401k option with a 4% match, along with educational resources to grow you professionally. We love to promote from within, so there is unlimited growth potential within the company. We offer employee discounts on services we offer to use on your own home. Service Legends recognizes those that go above and beyond by offering bonuses, trips, spiffs, and rewards. Our culture is unmatched by making sure we hold ourselves to the highest standards and offer monthly company outings to celebrate our wins.

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.

We are an Equal Opportunity Employer; women and minorities are encouraged to apply.




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