Be A Legend

This career ain’t for the ordinary.

Service Legends is a world-class provider of residential home HVAC services with extraordinary people. Our duty is to improve the comfort and peace of mind of our customers by providing legendary customer service with excellent results.

When we are looking for new team members, we want Legends who believe and practice our core values of service, enthusiasm, integrity, honesty and teamwork.

View Openings

Apprenticeship Program

Credentials

1

Drug Free

All chosen candidates must pass a pre-employment drug test. We also randomly test our team every month.

2

Clear Background

We conduct an extensive, nationwide background check before hiring.

3

Clean Cut

To be a Legend, you must be a clean-cut professional with no visible tattoos.

4

Tobacco Free

Our team does not use tobacco in or around vehicles, buildings or clients' homes or our service is free.

5

Excellent Communicator

We want people who can talk the talk. Everyone on our team needs to possess excellent communication skills.

6

"Whatever It Takes" Attitude

Each team member must do whatever it takes to have each client say, "I love those guys!"

Be a Legend

We provide top pay and Fortune 500 Benefits and offer a $2,500 signing bonus for experienced HVAC professionals.

We hold our Home Comfort Heroes to the highest of standards. Our clients trust our expertise and professionalism as they allow us to come into their home.

Service Legends is honored to have our very own federal and state-approved apprenticeship program for the positions of Maintenance Technician and HVAC Installation Technician.

 


Current Job Listings

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Below is a list of the current openings with our company. Click on the job title to learn more about the opening.

Residential HVAC Install Lead

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $24.75-$33.00 - Base + Commission

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

As our Residential HVAC Install Lead, you are confident in your skills and abilities and not afraid to make decisions. With previous experience in the field, you understand that hard work means sacrifices, like working on the weekends sometimes. You are driven and competitive - but not afraid to admit when you don't know something and need help. Our Residential HVAC Install Lead is primarily responsible for removing, installing, and starting up new HVAC systems, including ductwork and IAQ products. You will work as a 2-person team to ensure timely and accurate service to clients in accordance with company standards and procedures.

Duties & Responsibilities:

  • Perform the removal, installation, and startup of new residential HVAC systems
  • Work closely with the Install Coordinator and fellow Installation Technicians to provide clients with excellent service as outlined in department policies and procedures
  • Maintain a high standard of clean-up before leaving any job site
  • Be sure that all necessary touch-up work and clean-up is completed before leaving the job site
  • Working as a team with the crew helper to get the job done professionally, efficiently, and in a safe manner
  • Request necessary parts and equipment in advance to ensure the installation truck is loaded properly with all materials needed to complete each job
  • Responsible for the vehicle upkeep, record logs, and driving of vehicle; valid driver's license required
  • Other duties may be assigned

Essential Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

  • High School diploma or equivalent (Required)
  • 2 years of previous Residential Install experience (Required)
  • 1 year of previous Lead Install experience (Required)
  • Journeyman's License (Preferred)

Preferred Qualifications:

  • Strong mechanical aptitude
  • Ability to exercise judgement and make appropriate decisions
  • Knowledgeable and skilled in the safe use and maintenance of required tools
  • Ability to work synergistically with crew partner(s), also independently and accurately
  • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of customers or employees of organization
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Previous experience with construction calculations, pressures, temperatures, and measuring square footage for calculations
  • Computer Skills: To perform this job successfully, an individual should have the ability to accurately record progress, notes, and instructions in software; utilizing an iPad

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

Starting wage of $24.75 - $33.00 per hour (DOE) + Bonus/Incentives

Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)

Days: Monday - Friday with occasional weekends

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage).
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial, and legal help), $250 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 days paid time off (based on tenure), 2 Personal (unpaid) days, and 8 paid holidays
  • Retirement: 401(k) retirement account + match
  • Additional Perks: Cell phone & internet reimbursement, company provided vehicle (field team members), Comfort Cash (use on anything we offer, but for your own home!), & professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.




Customer Service Representative (9am - 6pm)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $18 - Hourly

***MUST LIVE IN DES MOINES, IOWA AREA***

Do you feel best when you help others? You're not afraid to go the extra mile to help people, you'd even go as far to say that it's your "calling" (see what we did there?). Whether it's reaching out to another department for answers or taking the time to talk to a nervous customer over the phone, you just want to make a difference for someone!

Are you good at making people comfortable? You'll be the first person people talk to when they call in for help, and often, they're stressed out and scared about the problems with their heating, air, or plumbing. You'll be great at helping them realize everything is under control and we're here to help!

If you answered yes, hold the phone! We need to talk.

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Summary of Position

The primary goal is to ensure 100% client satisfaction by owning each client and ensuring they are served. Our Customer Service Representative is responsible for taking incoming client calls for service and scheduling. In addition, this position is required to make outbound calls to club member and non-club member clients to ensure that 3 calls are ran each day per technician. The Customer Service Representative should expect to have an average of 90 calls per day, both incoming and outbound. This role is responsible for accurate scheduling and performing backup duties for dispatching, debriefing, and Sales Lead Coordination. The Customer Service Representative will work from home 90% of the time and is required to come into the office as needed.

Essential Job Functions

  • Receive incoming service and maintenance calls from clients
    • Confirm service-related appointments for the following day
    • Schedule club member visits as directed
    • Make sure each technician has 3 calls scheduled per day
    • Build value with current club members to maintain renewal rate
    • Perform outbound calls to non-club member clients
    • Accurately build service-related calls
    • When directed, prepare and complete written client communications
    • Demonstrate accuracy and thoroughness in all aspects of position
    • Show ability to make timely decisions in the best interest of the customer and company

Essential Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

    • High School diploma or equivalent (required)
    • 2 years of customer service experience (required)
    • 1 year of call center experience (required)
    • Associate degree or higher (preferred)
    • Experience with position that is 70% phone time (preferred)

Required Skills

    • Must have excellent phone etiquette and have the ability to manage multiple telephone lines in a professional and positive manner
    • Must be able to effectively prioritize and organize daily job duties
    • Must be able to accurately enter order information, including updating of customer accounts, telephone, and contact numbers
    • Extremely high attention to detail is required
    • Computer Skills: Must be proficient in Microsoft Excel and Microsoft Word; experience with Service Titan software preferred
    • Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; Ability to write simple correspondence; Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization; Must be able to read, write, speak, and comprehend English
    • Mathematical Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; Ability to deal with problems involving several concrete variables in standardized situations

Compensation & Hours

    • Starting wage of $18 per hour
    • Hours: 9:00 a.m. - 6:00 p.m.
    • Days: Monday - Friday
    • Work from home (must live in the Des Moines Metropolitan area due to onboarding & in-person trainings)

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

    • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage)
    • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial, and legal help), $250 Company Allowance (tools, swag, etc.)
    • Robust Time Off Package: Up to 25 days paid time off (based on tenure), 2 Personal (unpaid) days, and 8 paid holidays
    • Retirement: 401(k) retirement account + match!
    • Additional Perks: Cell phone & internet reimbursement, company provided vehicle (field team members), Comfort Cash (use on anything we offer, but for your own home!), & professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.



HVAC Service Manager (Residential)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: 100,000+ - Salary

***Relocation Assistance Available***

You've been in heating and cooling for a while? How would you like to inspire one of the best team of residential Service Techs in Iowa?

Do you love helping your friends succeed? Do you cheer them on and stand by them when they need help?

Do you like to get to know people? Are you good at standing your ground while still encouraging those around you?

You've learned a lot in your HVAC years, and you dream of passing on your knowledge. You could be a legend as our next Service Manager!

Want to know more? Read on! We know, we know... it's a lot of words... keep going!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

What does a Service Manager do? In a nutshell, their essential function is being primarily responsible to prioritize, direct, and supervise Service Technicians. You'll focus on client service and delivery of products/services, provide onboarding training to brand new technicians including communication around educating clients in choosing services, finance options, and handling client relations. Finally, you'll assist in providing technical support in the field, respond to escalated client complaints, and ensure technician compliance with the company's core values and purpose.

Duties & Responsibilities:

  • Prioritizes, directs, and supervises Service Technicians as well as completing service ride a-longs and elevated calls to our client base
  • Provides consistent and accurate feedback, encouragement, support, professional development, and coaching to Service Technicians
  • Partners with installation, dispatch, warehouse, and any others necessary departments to ensure timely and accurate service to clients in accordance with company standards and procedures
  • Provides daily feedback to Technical Trainer concerning areas in which additional technical training is needed (by technician) and progress
  • Resolves escalated client disputes/complaints to address issues and ensuring an effective and long-term problem resolution
  • Partners with Client Service Manager to ensure maximum capacity and efficiency in meeting and/or exceeding the forecasted amount of service department calls
  • Communicates with each Service Technician to ensure a clear understanding of their goals and expectations
  • Ensures that each technician has the parts, materials, and tools needed to do their job
  • Helps instill a fun and nurturing culture in Service Dept. with Service Legends' principles, Core Values, and Core Purpose in mind
  • Assists in contribution and facilitation of the weekly technician meetings with appropriate, positive, and balanced content
  • Ensures that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions
  • Identifies ways to make it easier for technicians to do their jobs
  • Motivate and coach service technicians to advance leadership potential
  • Monitors and acts on trends in performance, callbacks, and client complaints
  • Ability to adapt to "The Legendary Way" in regard to core values and performance standards
  • Updates knowledge by participating in educational opportunities or individual training with our company Trainer, and reading professional publications
  • Conducts hiring interviews, create, and conduct performance reviews, and provide timing feedback regarding performances/core value concerns with team members
  • Must be able to maintain professional conduct in all work situations, uphold a clean-cut appearance, and adapt well to all types of working conditions

Minimum Qualifications:

  • At least two (2) years of residential HVAC Service Technician experience with diagnostic troubleshooting and repair service, including air conditioning & heating systems; Expert technical knowledge related to residential HVAC systems
  • At least one (1) year previous lead, supervisory, or management experience
  • Valid driver's license, ability to pass drug test and criminal background check and clean driving record (ability to be insured on company auto policy)
  • Previous sales experience and intermediate computer skills (Microsoft Office, Excel, Outlook, etc.)
  • Universal or EPA certification
  • Exceptional client service skills, proven leadership ability, keen ability to work accurately, and efficiently, and manage multiple tasks
  • Excellent oral and written communication, interpersonal, and presentation skills; ability to fluently speak, read, and write in the English language

Preferred Qualifications:

  • HVAC Journeyman's License (IA)
  • NATE Certification(s)

Compensation & Hours:

  • $70,000 + Monthly and Annual Bonuses Based on Department and Company Performance (Potential to make over $100,000!)
  • Monday – Friday 7:00 a.m. – 5:00 p.m. (flexible days and times depending on business needs)

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage).
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial, and legal help), $150 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 day Paid time off (based on tenure), 2 Personal days, and 8 paid holidays
  • Retirement: 401(k) retirement account + match
  • Additional Perks: Cell phone reimbursement, company provided vehicles (field team members), Professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

Don't Live in Des Moines? No Problem! We'll pay you $3,000 to be our coolest new addition!

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.




Plumbing Apprentice (Residential)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $24.75-$35.00 - Hourly

Do you love plumbing but you don't make the money you deserve?

Would you like to make $90,000 to over $150,000?

Does the thought of creating a legacy and paving the way for all plumbers to come excite you?

If you answered yes, let it sink in- keep reading. Now is the time to apply to be one of our first ever Plumbers!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company (plumbing coming soon!) doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Summary of Position

Plumbing Technicians will be responsible for all aspects of the installation, maintenance, inspection, operation, and repair of the plumbing systems in residential homes. This includes installing and repairing sinks, water heaters, toilets, and other plumbing fixtures, cleaning drains, as well as appliances including dishwashers and garbage disposals. You will accurately diagnose plumbing problems and communicate with clients the options and upgrades that increase safety and enhance the quality/health of life for homeowners.

Duties & Responsibilities:

  • Complete plumbing, drain cleaning and other related in-home, service calls
  • Wear floor savers while in the client's home and maintain a neat work area when performing a repair or scheduled service
  • Always explain to the client what service you are performing and give exact prices & gain approval before doing the work
  • Establish customer rapport to sell the right products and services for the client's needs and wants
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Explain the club memberships to the client, giving them an opportunity to join
  • Show yourself as professional and knowledgeable to win new referrals and repeat business
  • Maintain your truck so that it is always neat and clean on the inside and outside
  • Work alongside Customer Service and Dispatch team to ensure overall success of the business
  • Be accurate and timely with invoices, timecards, curbside feedback, checklists, and option sheets
  • Maintain a clean, organized accurately inventoried truck
  • Always be safety conscious both on the job and while driving
  • Participate actively in all training exercises, morning meetings and retreats
  • Train and mentor apprentices to ensure quick, accurate repairs and installations

Required Skills & Education

  • 2+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration.
  • Strong customer service and interpersonal communication skills
  • Ability to provide repair versus replacement options to customers
  • Knowledge of drain machines, camera, and locator equipment
  • Knowledgeable and skilled in the safe use and maintenance of required tools
  • High School Diploma or GED
  • Basic computer skills, ability to use an iPad to document work
  • Ability to speak, read, and write fluently in the English language

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours:

  • $24.75 - $35.00 per hour (DOE) + Bonus & Spiffs
  • Hours: 7:00 a.m. - 5:00 p.m. or 11:00 a.m. - 8:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage).
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial and legal help), $250 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 days Paid time off (based on tenure), 2 Personal days, and 8 paid holidays
  • Retirement: 401(k) retirement account + match
  • Additional Perks: Cell phone reimbursement, company provided vehicles (field team members), comfort cash (use on anything we offer, but for your own home!), professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

***$3,000 Offer for Relocation***

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


IND02



HVAC Apprentice (Residential)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $16-$33 - Hourly

***$3,000 Offer for Relocation***

Do you want to be a part of a team that genuinely cares about helping others?

Do you want to get recognized and rewarded for your hard work?

If you have all your ducts in a row, we need to talk!

Who We Are

Service Legends is more than just a home services company - we're known for hiring legendary team members and investing in their growth and development. Here at Service Legends, we firmly believe you should enjoy where you work and who you work with, and that's something we take seriously. Our work environment is a little different than most, we certainly work hard but we also like to have fun, play games, and encourage one another to step outside of our comfort zone.

Your work family is important, but we understand that your personal family is even more so. We are committed to not only our team members' professional development but also their personal growth. We always encourage a healthy work-life balance. Our team members are challenged to design their own path to advancement within the company, and we help them achieve those goals with support and guidance every step of the way

We love taking care of our clients and we take great pride in going above and beyond for our team members as well. We're proud to be a leader in heating and cooling in the Des Moines area. We specialize in residential installs, maintenance, and repairs for furnaces, air conditioners, and more. Having served the Des Moines area since 1997 (with legendary service by the way), it's safe to say we've earned a PhD in keeping you comfy.

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. They must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. Service Technicians must also be comfortable asking for money and deliver excellent communication skills.

Education and Experience

  • High School diploma or equivalent (required)
  • 1 year of HVAC experience (preferred)
  • Basic sheet metal experience (preferred)
  • Basic Indoor Air Quality (IAQ) knowledge and experience (preferred)
  • NATE certifications (preferred)
  • Sales experience (preferred)

Required Skills

  • Excellent customer service skills
  • Excellent selling, communication and negotiation skills
  • Basic mechanical aptitude
  • Basic computer skills
  • Skill in performing routine manual labor
  • The ability to use various hand and power tools common to trade
  • The ability to learn through observation and hands on experience
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

  • Starting wage of $16 - $33 per hour (DOE) + bonus & incentives
  • Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage).
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial, and legal help), $250 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 days paid time off (based on tenure), 2 Personal (unpaid) days, and 8 paid holidays
  • Retirement: 401(k) retirement account + match
  • Additional Perks: Cell phone & internet reimbursement, company provided vehicle (field team members), Comfort Cash (use on anything we offer, but for your own home!), & professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

***$3,000 Offer for Relocation***

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


IND02



Journeyman Plumbing Technician (Residential)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $33/hour - Hourly

Do you love plumbing but you don't make the money you deserve?

Would you like to make $90,000 to over $150,000?

Does the thought of creating a legacy and paving the way for all plumbers to come excite you?

If you answered yes, let it sink in- keep reading. Now is the time to apply to be one of our first ever Plumbers!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company (plumbing coming soon!) doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Summary of Position

Plumbing Technicians will be responsible for all aspects of the installation, maintenance, inspection, operation, and repair of the plumbing systems in residential homes. This includes installing and repairing sinks, water heaters, toilets, other plumbing fixtures, cleaning drains, as well as appliances including dishwashers and garbage disposals. You will accurately diagnose plumbing problems and communicate with clients the options and upgrades that increase safety and enhance the quality/health of life for homeowners.

Duties & Responsibilities:

  • Complete plumbing, drain cleaning and other related in-home, service calls
  • Wear floor savers while in the client's home and maintain a neat work area when performing a repair or scheduled service
  • Always explain to the client what service you are performing and give exact prices & gain approval before doing the work
  • Establish customer rapport to sell the right products and services for the client's needs and wants
  • Educate and assist customers in choosing the best finance options and maintenance plans.
  • Explain the club memberships to the client, giving them an opportunity to join
  • Show yourself as professional and knowledgeable to win new referrals and repeat business
  • Maintain your truck so that it is always neat and clean on the inside and outside
  • Work alongside Customer Service and Dispatch team to ensure overall success of the business
  • Be accurate and timely with invoices, timecards, curbside feedback, checklists, and option sheets
  • Maintain a clean, organized accurately inventoried truck
  • Always be safety conscious both on the job and while driving
  • Participate actively in all training exercises, morning meetings and retreats
  • Train and mentor apprentices to ensure quick, accurate repairs and installations

Required Skills & Education

  • 2+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration
  • Strong customer service and interpersonal communication skills
  • Ability to provide repair versus replacement options to customers
  • Knowledge of drain machines, camera, and locator equipment
  • Knowledgeable and skilled in the safe use and maintenance of required tools
  • High School Diploma or GED
  • Basic computer skills, ability to use an iPad to document work
  • Ability to speak, read, and write fluently in the English language

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours:

  • $33 - $35.00 per hour (DOE) + Bonus & Spiffs
  • Hours: 7:00 a.m. - 5:00 p.m. or 11:00 a.m. - 8:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage).
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial and legal help), $250 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 days Paid time off (based on tenure), 2 Personal days, and 8 paid holidays
  • Retirement: 401(k) retirement account + match
  • Additional Perks: Cell phone reimbursement, company provided vehicles (field team members), comfort cash (use on anything we offer, but for your own home!), professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

***$3,000 Offer for Relocation***

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


IND02



Experienced HVAC Technician (Residential)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $24.75-$33.00 - Hourly

*** $3,000 Bonus to Relocate ***

Do you want to be a part of a team that genuinely cares about helping others?

Do you want to get recognized and rewarded for your hard work?

If you have all your ducts in a row, we need to talk!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Summary of Position

Service Technicians perform thorough maintenance on all ages of equipment, with the ability to accurately diagnose heating and air conditioning system issues. They must be able to recognize potential breakdown issues before they happen and make the appropriate recommendations to the customer. Service Technicians must also be comfortable asking for money and deliver excellent communication skills.

Education and Experience

  • High School diploma or equivalent (required)
  • 2+ years of HVAC experience (required)
  • Basic sheet metal experience (preferred)
  • Basic Indoor Air Quality (IAQ) knowledge and experience (preferred)
  • NATE certifications (preferred)
  • Sales experience (preferred)

Required Skills

  • Excellent customer service skills
  • Excellent selling, communication, and negotiation skills
  • Basic mechanical aptitude
  • Basic computer skills
  • Skill in performing routine manual labor
  • The ability to use various hand and power tools common to trade
  • The ability to learn through observation and hands on experience
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 150 pounds. The employee must be comfortable working in tight spaces for an extended period of time in attics and crawl spaces as needed. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The employee is frequently exposed to wet and/or humid conditions; extreme cold and extreme heat. The employee is occasionally exposed to moving mechanical parts; outside weather conditions and vibration. The noise level in the work environment is usually moderate.

Compensation & Hours

  • Starting wage of $24 - $33 per hour (DOE) + bonus & incentives
  • Hours: 7:00 a.m. - 5:00 p.m. (flexible start and end times depending on business needs)
  • Days: Monday - Friday with occasional weekends

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us, you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage)
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial, and legal help), $250 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 days paid time off (based on tenure), 2 Personal (unpaid) days, and 8 paid holidays
  • Retirement: 401(k) retirement account + match
  • Additional Perks: Cell phone & internet reimbursement, company provided vehicle (field team members), Comfort Cash (use on anything we offer, but for your own home!), & professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

Don't Live in Des Moines? No Problem! We'll pay you $3,000 to be our coolest new addition!

Living in Des Moines

We think living and working in Des Moines is pretty awesome, but don't just take our word for it. Nationally, Des Moines, Iowa has been recognized in a variety of ways, proving it is a great place for many reasons.

Here's what they're saying about us:

"There's no shortage of things to do in Des Moines. Pick from free festivals and hundreds of miles of trails. Enjoy an outdoor concert in the heart of downtown. Sip on something local at a winery or brewery tour. This is a city with 15 public golf courses, an outdoor ice skating rink, and live horse racing. A place where you can rent a stand up paddle board at Gray's Lake and enjoy a Broadway musical at the Des Moines Civic Center. Greater Des Moines offers family-friendly fun at attractions like Adventureland Park and the Science Center of Iowa. It's a city with no shortage of events and activities, no matter the season. Catch all it has to offer." Catch Des Moines

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.


IND02



Journeyman Electrician (Residential)

Des Moines, IA, US | Full Time
  • Location: Des Moines, IA, US
  • Employment Type: Full Time
  • Salary: $100,000+ - Salary

I feel a spark between us, I think you should join our team!

  • Do you want to be the "Face" of a Brand New electrical division within a company?
  • Do you want to Blaze a trail for all future electricians and leave a lasting legacy?
  • It's an exciting time to join Service Legends and you could be our First Electrician! Do you have what it takes??
  • Want to know more? Read on! We know, we know... it's a lot of words... keep reading!

Who We Are

Trust us, you've never worked at a place like Service Legends. To say we're just a home services company doesn't do us justice. We have a reputation for hiring great team members and giving them the tools, training, encouragement, and opportunities to become LEGENDARY.

What's it like to Work at Service Legends?

We're fun, quirky, ambitious, driven, and love a good dad joke. We love our team members and understand that you are the key ingredient to our success. When you grow, we grow. We believe personal and professional growth are equally as important as business growth and we'll be encouraging it at every step. It's also an integral part of your job. That's why we aim to help you in every possible way to achieve your own personal career objectives and increase the depth and breadth of your experience. We want you to succeed so that you can help us go the extra mile for our clients.

Are You the Next Legend?

As an Electrician, you'll work closely with our installation and plumbing teams. You'll perform residential service work, no new construction. You're great at working on your own, but you also love getting to work with a team! One of the best feelings in the world to you is feeling useful. You'll be interacting with clients who have been dealing with broken air conditioners, furnaces, and various other home comfort equipment. They're making a big investment! It's important that you're good at communicating with clients when they're stressed out. You can help them see they're in good hands and you're here to help save the day! When you're a Service Legends Electrician, you'll be valued for the talent you bring!

Duties & Responsibilities:

  • You'll install, reconnect, and upgrade electrical service to heating and air conditioning equipment, as well as water heaters.
  • You'll serve clients by analyzing work orders, following a daily travel schedule, listening to client concerns, performing designated work, and proactively solving problems.
  • You'll maintain your truck inventory
  • You'll troubleshoot & diagnose residential electrical issues
  • You'll provide the best customer service possible to our clients
  • You'll adhere to local and state codes
  • You'll install and maintain wiring, control, and lighting systems
  • You'll identify, repair or replace wiring, equipment, or fixtures using testing devices, and various tools
  • You'll maintain high client satisfaction rating and promote Service Legends' maintenance membership program

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications:

  • Journeyman Electrician License (Required)
  • At least four (4) years of electrical experience
  • Exceptional customer service skills
  • Proven leadership ability
  • Keen ability to work accurately, efficiently, and manage multiple tasks with good work ethic
  • Committed adherence and enforcement of the company's core values and core purpose
  • Intermediate computer skills
  • Excellent oral and written communication, interpersonal, and presentation skills
  • Valid driver's license with clean driving record
  • Ability to fluently speak, read, and write in the English language

Preferred Qualifications:

  • Experience in residential service work highly preferred, but we will train the right candidate
  • Possess all necessary tools to fulfill job duties
  • Excellent customer service skills
  • Excellent selling, communication and negotiation skills
  • Basic mechanical aptitude
  • Basic computer skills
  • Skill in performing routine manual labor
  • The ability to use various hand and power tools common to trade
  • The ability to follow routine, verbal, and written instructions
  • The ability to communicate with team members and customers effectively
  • Being capable of maintaining professional working relationships with team members
  • The ability to understand, analyze, interpret, and implement ideas contained in technical documents, reports, regulations, etc.
  • The ability to perform basic mathematical functions

Compensation:

  • $33.00 per hour + Bonus & Spiffs
  • Annual profit sharing bonus based on company performance
  • Potential to make over $120,000 annually

Rewards & Benefits

As well as very competitive salaries, we offer our team members a comprehensive package of benefits that adds real value. When you are with us you'll be rewarded in many ways, and not just through your salary. Our attractive package of benefits is designed to offer you reassurance, security, and lots of flexibility. Service Legends provided benefits for full-time team members include the following:

  • Insurance: Your choice in 1 of 3 medical plans, choose what best fits your family needs (PPO, HMO or High Deductible), Dental, Vision, & various supplemental insurances. On average 75% paid by the company (including dependent coverage).
  • Paid Benefits: Life Insurance, Short/Long Term Disability, Employee Assistance Program (mental, financial and legal help), $250 Company Allowance (tools, swag, etc.)
  • Robust Time Off Package: Up to 25 days Paid time off (based on tenure), 2 Personal days, and 8 paid holidays
  • Retirement: 401(k) retirement account (100% match to 3 percent and 50% match from 3 to 5 percent)
  • Additional Perks: Cell phone reimbursement, company provided vehicles (field team members), comfort cash (use on anything we offer, but for your own home!), professional training opportunities paid for and on company time

Candidates must successfully pass a drug test, reference checks, and background check prior to being hired.

It is the policy of Service Legends, Inc. not to discriminate based on race, creed, color, sexual orientation, gender identity, national origin, sex, disability, religion, or age in its programs or employment practices.

We are an Equal Opportunity Employer; women and minorities are encouraged to apply.


IND01



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