Service Legends
from inspiration to implementation
Re-Think (Noun, verb)1. To discover different, better, or new ways of approaching familiar problems and situations Ref. Barlow’s Creative Dictionary, Oxford, 2006. This practical and accessible book has 20 major Re-thinks and scores of tips, experiences, and activities that can be instantly applied to your unique situation: individual, family, team, or organization. To order Re-Think, contact Nigel |
Team RetreatsIf you have a new team or new challenges and need to re-focus on your strategy, business objectives and priorities while improving commitment to winning team behaviour, perhaps it’s time you took your people for an off-site 'Batteries Included' team event, with focus, principles and style. FocusThe focus of the event is to make real business decisions in an atmosphere of clear and coherent thinking. Nigel Barlow has 17 years international experience in conducting Strategic Team Events. These are also co-run with Nigel’s colleague, Ian Taylor. Nigel has run sessions in Australia, America, Europe and South Africa, and often uses venues like the Aravis Alpine Retreat in the French Alps. Here full business facilities are available and top teams from organisations have the option to ski for a couple of hours in the mornings followed by making real business decisions in a totally relaxed atmosphere. The French have an expression for this – reculer pour mieux sauter – which loosely translates as ‘pull back in order to jump forward more successfully’. It’s hard to achieve this in an airport hotel!
These events tend to work best when:
StyleThe style of the sessions is highly interactive, using a cocktail of dynamic inputs, small group work, coaching and active facilitation. A psychometric inventory on problem-solving style if often used and ideally team members are interviewed before the event. Each session is tailored but the common ingredients are:
"Nigel's understanding of our company culture and business, combined with his solid background in teams, and the way in which teams work gave us a structured way to achieve results, better understanding of ourselves, and improved communication between us all. He makes statements based on facts, not only fancy words; his presentation was very balanced and included good teamwork activities. He is an excellent communicator and fun to work with!" Annica Lind, Manager |
![]() "A lively and enthusiastic presentation, encouraging participation and easily revitalising our ‘after lunch’ audience. Nigel is a focused yet relaxed speaker, confident of his subject matter. We would be happy to use his talent again." Brian King, Franchise Director |



