Re-Think (Noun, verb)

1. To discover different, better, or new ways of approaching familiar problems and situations
2. To develop a range of methods of achieving this
3. To have the courage to put these ideas into practice

Ref. Barlow’s Creative Dictionary, Oxford, 2006.

This practical and accessible book has 20 major Re-thinks and scores of tips, experiences, and activities that can be instantly applied to your unique situation: individual, family, team, or organization.

To order Re-Think, contact Nigel This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Or buy Re-Think from amazon.co.uk.

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David Garrett, General Manager, Customer Service, AXA Sun Life
21st Century Customer Service Conference, Sun Life Assurance