from inspiration to implementation
SERVICE LEGENDS


Welcome to Service Legends

We are an international consultancy helping organisations become not just good, not just excellent, but legendary for service to their customers.

We achieve this by challenging assumptions, breaking mindsets, and transforming attitudes.

We provide a truly international service: Over 50 per cent of our recent assignments have been in countries outside the UK, including the USA, Canada, Denmark, Switzerland, Germany, and France.


Service Legends... is a vehicle for Nigel Barlow’s speaking, consulting, and business writing.

Service Legends... also manages project teams of specialists – in Branding, Organisational Change, and Innovation, for instance – enabling you to transform both your internal culture and what you offer to clients.


This website... aims to be clear, simple, informative, and fun but if at any time you’re feeling ‘non-nerdy’, telephone us and talk to Nigel, or Janet Hanson.


File uploads...
To send us files, use our new file upload facility.

Re-Think: How to Think Differently

Re-Think: How to Think Differently (book cover): laughing man in bath in green grassy meadow under a blue sky - reminiscent of Archimedes' iconic Eureka moment

Nigel Barlow's new book on everyday creativity that can be applied equally to personal or business life, to find a better or different answer to familiar problems.

You can order Re-Think now. Contact Nigel at nigel@nigelbarlow.com. Or if you prefer, buy Re-Think from amazon.co.uk


In association with amazon.co.uk

Batteries Included!

Buy the book at amazon.co.uk

Tom Peters writes:
"This book is simply brilliant! Is there anything left to say about superior customer service? The answer is obviously a resounding 'yes.' This book proves it!"

Paperback now available

Batteries Included! Paperback cover

More information about the book


Site Index
Home
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What we do
-Typical conferences
-Team retreats
-Consultancy projects
File uploads
Video clips
The book

-Readers' comments
Our clients
-Client feedback
Learn with us
-Characteristics of a legendary service provider
-Customer-focussed or inwardly-focussed?
-Inspiring quotes
-Business clichés

Service Legends Ltd
107 Plater Drive
Oxford Waterside
Oxford OX2 6QU, England
Tel: +44 (0)1865 512301
Fax: +44 (0)1865 512303
nigelbarlow@servicelegends.com
http://www.servicelegends.com

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This page created: 24 March, 2000.
Last updated: 9 April, 2008

All materials © Nigel Barlow, Service Legends 2000-2008

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